Refunds / Exchanges

Most every product we sell is personalized with your information and thus cannot be "put back on the shelf" for resale. We do offer the Ultimate Protection Guarantee below. Please read carefully before emailing or calling to verify your situation applies.

  • Your order is right… or your money back
  • aLowest prices guaranteed
  • Extremely secure on line ordering (see "Secure Shopping)
Ultimate Protection Guarantee 
  • It’s always wise to check a vendor’s Terms before you buy: most say As-Is, or No Returns or Exchanges for custom notepads, or All Sales Are Final. With Notepads Your Way, you are protected by our Ultimate Protection Guarantee - If your order is not correct, ship the complete order back to us within 60 days of purchase for a full refund of the original amount. If preferred, Notepads Your Way will replace 1. defective notepads, 2. printing that significantly deviates from the customer Approved proof, or 3. in absence of a proof, printing that deviates from the information typed by the customer into the website at order entry.
  • Also to keep costs down for everyone, the Ultimate Protection money-back guarantee does not cover customer errors nor errors discovered after a proof has been Approved by the customer.
    Please email
    support@notepadsyourway.com if you have questions.
  • We shop constantly to verify we have the lowest overall price. But in the rare case you find a lower overall price, let us know the web address of the company so we can quickly verify their price. We'll not only match their overall price at time of purchase, we'll also reduce the order total by an additional 50% of the price difference  (Includes orders up to 100 notepads).